Global Spectrum - Services

Under full or contract management, the owner retains all of the rights and privileges of ownership while Global Spectrum performs assigned management functions. The owner sets policies; Global Spectrum establishes procedures to implement the policies.

Global Spectrum recognizes that no two venues, markets, or owners are identical. Instead of subscribing to a "one-size-fits-all" management philosophy, Global Spectrum customizes a unique management solution for each client. By adapting proven industry practices and instituting creative procedures, Global Spectrum-managed venues function at high levels of operational and fiscal responsibility. Management solutions typically include the following key areas:

ADMINISTRATION & FINANCE
Accounting Accounts payable/receivable Annual audits Budgeting Capital improvement programming Cash management, rolling forecasts & flash reports Event settlements Financial controls & reporting	Fixed asset inventory & control Human Resources administration Information Technology (IT) Internal audits Investments & banking relations Labor negotiations/relations Payroll Purchasing Risk management/insurance

Booking & Scheduling of Events - Sales & Marketing
Venue advertising & marketing Advertising signage sales Barter/trade agreements Community & media relations Group ticket sales Marketing surveys & research	Marketing & promotion of events Sale of naming and beverage pouring rights, premium seats (suites and club seats), advertising signage, sponsorships, memorial gifts, branding relationships and other commercial rights opportunities Website development & management

Operations & Engineering (back-of-house)
ADA compliance Building signage Capital improvement programs (FF&E) Changeovers Electro-mechanical maintenance (preventive & repairs) Events management Exterior landscaping Housekeeping and janitorial maintenance Green building (environmentally friendly, energy efficient)	HVAC/utility management Labor management OSHA compliance Parking Recycling & conservation Repairs & maintenance Security/emergency planning and evacuation procedures Snow & trash removal Stage, lighting & sound technology Warranty management

Ticketing Services & Box Office Management
Supervision of ticketing service contractors Daily sales reports & controls Event settlements	VIP Services Event information to the ticket buying public Services to disabled customers

Management of Ancillary Services (includes supervision of 3rd party contractors)
Business services/rentals to tenants Food & beverage (concessions & catering) Guest services	Merchandising/novelties Parking Premium seating management & services

FOOD & BEVERAGE:

Ovations Food Services provides a full range of food, beverage, and merchandise management services to create a memorable experience for each customer through attention to detail, exceptional quality, and mutually beneficial relationships.

TICKETING:

New Era Tickets provides customized ticketing, database marketing, and access management functionality to sports and entertainment organizations, enabling them to sell and manage their own ticket sales.

SPONSORSHIPS/NAMING RIGHTS:

A subsidiary of Global Spectrum, Front Row Marketing Services is a full-service venue marketing company specializing in the development of new revenue streams for public assembly facilities, such as Naming Rights & Sponsorships, Advertising Signage, Branding, Pouring Rights, and Event Sponsorships.

ADMINISTRATION & FINANCE

Booking & Scheduling of Events - Sales & Marketing

Operations & Engineering

Ticketing Services & Box Office Management

Management of Ancillary Services

FOOD & BEVERAGE:

TICKETING:

SPONSORSHIPS/NAMING RIGHTS: